I just wanted to pass on a huge thank you to your team and more specifically the driver who dropped off the bottles of water today. I called and literally 10 minutes later the driver delivered them with a smile on his face. Amazing customer service!!
Ebony - Ray White Real Estate
We have been taking delivery of Springh20 water for several months now, and as we have a long history of drinking genuine spring water, we were of course very thorough in our search for a company that would deliver what we expect to be fresh, sweet and genuine from the source spring water. We have not been disappointed in our choice. The water is all the above and we have also had pleasant and consistent service from the people at Springh2o.
GWG - Changes per last night's meeting
Tobin Wines had never dealt with Spring H2O until this year. Our other supplier had closed and recommended Spring H2O to me.
Considering our partnership was new, there were no issues when dealing with Matt McCann from Spring H2O.
All artwork for our bottles had to be created from scratch and approved…. This was done in a timely and professional manner. Communication between both parties was timely.
Matt also went above and beyond when he tracked down a reliable transport company who could ship our order to Queensland. Pricing for the product and delivery were very reasonable, and the service provided top notch.
My dealings with Spring H2O, in particular Matt, have been positive and professional.
I have no reservations in recommending Spring H2O to other parties. Should confirmation be sought, please do not hesitate to e-mail, or call me directly.
Ian Dopson – Tobin Wines
We have been using Spring H2O for over 10 years and the delivery is exceptional.
The staff are extremely helpful and friendly.
We highly recommend this Ballarat company to anyone wanting a great product and prompt service.
Pamo Industries has been a customer of Spring H2O since 2017, and we've never needed to look at competing suppliers. The deliveries are efficient, staff are always helpful, and the spring water is high quality. Ordering is so easy via email as well. As a small local business, we love supporting fellow Ballarat-owned operators. We're extremely happy with Spring H2O and would highly recommend them to anyone looking for a reliable, local supplier.
Hamish Govan – Pamo Industries
"Matt made the process so easy and was very helpful. He’s a genuine down to earth fella who knows his water! Wouldn’t hesitate in highly recommending Spring H2O for their service and water options, for the home and business."
Jac - Tommy Campers
I can honestly tell you that your service is great. I have never had an issue and ordering by email is simple and responsive.
I feel personally that you couldn’t do it better.
East Point FNC has appreciated the great service that has been provided for a number of years. We know that we can rely on our order being delivered when it suits our volunteers which is crucial and greatly appreciated.
East Point FNC
I have been a customer of Spring H2O for the past 8 years.
I have always found their delivery service to be excellent.
I just email through my order in the evening and my delivery arrives promptly the next day.
If I am home to receive my delivery, the driver happily carries my bottles in to where they are stored in my house.
They're a friendly crew, the water tastes great, and I've never had an issue with any aspect of dealing with them.
I highly recommend Spring H2O if you're after a local, family run business in Ballarat.
My experience with your business was always with prompt response.
Staff were friendly and always happy to attend to my requests with deliveries done to suit our time at the canteen.
JK Personnel has been really impressed with the service and product delivery provided by Spring H20 to our Ballarat office.
Their customer service team has always been incredibly helpful and responsive whenever we need to modify our order volume. Their team is friendly when they make their deliveries, and we are incredibly happy with the quality of their product.
Alisha – JK Personnel
Spring H2O have always made it easy to keep our staff hydrated. Its super easy to call and place an order when we need, and the refills arrive to us in no time. Offering a fantastic service to the Ballarat community
The Cleaners Room
Overall, we are very happy with your service. The only issue is occasionally getting a leaky bottle, but I know Spring H2O are continually working to rectify this issue.
We have been sourcing water from Spring H2O for almost 10 years. We are very happy with the product, packaging, and customer service. Even when we ordered on the delivery day, we were given a few cases to keep us going until the following delivery. I can honestly highly recommend your product and customer service.
McDougall Playhouse Café
We have been receiving deliveries every month of water from Spring H2O for the past two and half years. Everyone in the business who we have contact with are friendly and we receive wonderful service.
The water is awesome, and we would recommend this small local business to anyone in the area.
Thank you, Spring H2O, for keeping all of us in the office us hydrated.
I am very happy with your past care of my orders and will continue to call upon you in the future.
My experience is spread across a person and professional relationship with Adam and the company Spring H20
It’s not very often you make an order with a company and have it delivered within the day! This has been my experience and a very pleasant one at that.
On a personal level, Adam and the team have helped me on numerous occasions going over and above to assist me and make things easier.
The team at Spring H20 are some of the best people I know and a company that I rate very highly and would recommend to anyone and everyone!
Mel – Ballarat Goldfields Crossfit
We are very happy with both the ordering process and the delivery.
I've found Spring H2O great. A well-priced and quality product. Ordered easily and delivered extremely promptly. I would highly recommend them to anyone wanting an alternative to tap water.
We’ve been a customer of your company for many years and your service is impeccable.
We are a retired couple and sometimes forget to leave out our bottles, and your drivers always knock on our door to see if we require water.
Great service and lovely staff.
Maureen & Laurie
I've been customer for around 5 years and enjoy the 600 mills bottles which are delivered by your friendly drivers around every three weeks.
It's a passion of mine to support an all-Aussie company.
Keep the Good Work up.
As customers of Spring H2O, we are extremely happy with the service your team gives us, your deliveries are always prompt and the product is always fresh tasting and clean, please keep up the great work you and your team do.
Donny & Dot
Spring H2O has always supplied a fast turnaround from order to receiving product.
Great people to deal with.
Helen – Moorabool News
The guys at H2O got out of their way to keep their customers happy. Since switching to them from another company we have had no issues with their service. Always go way beyond to make sure we are happy with them.
Nina – Higgins Chiropractic
I'm the owner of the Xona Hotel I've been your customer for over 10 years, and I must say I am very happy with your service you provide.
“The team's dedication to timely service is commendable – We appreciate your consistent and reliable deliveries. Spring H20’s friendly approach makes every interaction a pleasure.”
Sam – Commerce Ballarat
We have no issues with your service, deliveries are always on the scheduled date and within a half hour window.
I have been a customer for many years and have a great relationship with your business. The only thing that I would suggest is possibly a better retail display but other than that you provide great service.
For several years now, both my home and company have been privileged to rely on Spring H2O as our trusted water supplier. Their commitment to quality and consistency is evident in every drop, and their service is nothing short of exemplary.
In today's fast-paced world, it's rare to find a supplier that not only meets but consistently exceeds expectations. Spring H2O does just that. Their swift response times, coupled with their effective solutions, ensure that we never have to worry about our water needs. It's a peace of mind that's invaluable.
But what truly sets Spring H2O apart is the human touch they bring to their service. They're not just a supplier; they're a partner who genuinely cares about our well-being. Their team is always ready to assist, answer questions, and provide guidance, making our experience seamless and enjoyable.
In essence, Spring H2O is the lifeblood of our operations. We simply would not function without them. To the dedicated team at Spring H2O: thank you for your unwavering commitment to excellence. We look forward to many more years of collaboration and success together.
Tevita – Lateral Plains
I have used Spring H2O for water supply for many years.
Service has always been first class including instances where I have missed putting bottles out and being able to get delivery outside schedule.
Drivers are always courteous and helpful.
Office staff are the same.
I cannot speak more highly of the outstanding service they provide.
Your products and service are excellent, always on the day expected and very helpful. Keep up the great work Spring H2O
I placed my first order late April when I moved to Ballarat.
I was very impressed with the ease of online ordering, speedy delivery (left as I requested by the front door) and the price.
Kate – Brown Hill
I simply love it. I call and it arrives and a bill arrives in my email.
We have used SpringH20 for over 10 years and in that time, we have never had an issue with deliveries and updating our cooler when required. They are always on time and the cold water is refreshing on any day of the year! Matt & Adam are great business operators.
Anthony – Blue Financial
We have used Spring H2o for over 10 years.
Keeping business local with friendly faces is very valuable to both businesses and Ballarat and surrounds.
Matt and Adam have created a business that is reliable and prompt at short notice and are able stick to their scheduled rostering of deliveries.
We hope we can continue business with Spring H2o for many years ahead.
Cindy – Dental on Errard
Can not praise you all for the wonderful service you supply to Haymes Paint
Whenever I call you are delivering the next day, so we never run out of bottled water.
Keep up the great work and thanks for the good support you give us.
Sandy – Haymes Paint
We are more than happy with the service from Spring H20 the deliveries are prompt and regular.
No problems here!